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Customer satisfaction
We kindly ask you to spend some of your time to fill out this form in order to make us able to offer you a greater quality in products and services.
We thank you in advance, assuring you our best diligence for always coming up to your expectations by offering you high-quality standards.

Note: The following questionnaire is addressed exclusively to customers who have already purchased 3F Filippi products.


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Name *
Surname *
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Rating
OVERALL IMPRESSION
Clarity of communication
Ability to respond
Response speed
PRODUCT AND SERVICE
Compliance with product specifications
Punctuality of delivery
Innovation
Reliability
SALES AND SERVICE
Sales literature and technical documentation supplied
Price list management
Complaint handling
Response times
Quality of your contact’s technical support/sales assistance
Website
CUSTOMER LOYALTY
Would you recommend our company to others?
Do you expect to make further purchases?
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Head office and factory
Via del Savena 28, Z.I. Piastrella
40065 Pian di Macina, Pianoro (Bologna), Italy
Tax Code. 01033260371 - VAT no. IT00529461204
Share Capital € 3,000,000 fully paid up
Bologna Register of Companies no. 01033260371
REA (economic administrative index) No. 234613

e-Mail: 3f-filippi@3f-filippi.it
Telephone: +39.051.6529611
Fax: +39.051.775884
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