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Customer satisfaction
Dear Customer, we ask you to take 5 minutes of your time to complete the following questionnaire, which will help us to understand the degree to which your needs and expectations have been met. Thank you.

Note: The following questionnaire is addressed exclusively to customers who have already purchased 3F Filippi products.


All fields marked * are mandatory.
Name
Surname
User type *
Position
Company / Design studio
Address
Town
Postcode
Country
E-mail
Phone
Rating
PRODUCT EVALUATION
Excellent
Good
Satisfactory
Poor
Very Poor
Conformity to stated specifications
Ease of installation or maintenance
Reliability
Degree of technological innovation
Value for money
Completeness of range
SALES PROCESS EVALUATION AND SUPPORT SERVICES
Excellent
Good
Satisfactory
Poor
Very Poor
Commercial and technical documentation provided
Respect for delivery times
Response time of your contact
Technical / commercial support of your contact
Effectiveness of after-sales support
Clarity and completeness of the website
IMPORTANCE OF SPECIFIC ASPECTS
Excellent
Good
Satisfactory
Poor
Very Poor
Receiving lighting design support
The printed catalogue
Possession of photometric laboratory certification and testing
Possession of environmental product certification
Adoption of corporate sustainability policies
Comments
I agree to the treatment of my personal data, according to what stated on the documentation in compliance with the art. 13 of the leg. Decree n° 196/2003. (For more information, please refer to "Privacy")
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Certifications and warranties
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Head office and factory
3F Filippi S.p.A.
Via del Savena 28, Z.I. Piastrella
40065 Pian di Macina, Pianoro (Bologna), Italy
Tax Code. 01033260371 - VAT no. IT00529461204
Share Capital € 3,000,000 fully paid up
Bologna Register of Companies no. 01033260371
REA (economic administrative index) No. 234613

e-Mail: 3f-filippi@3f-filippi.it
Telephone: +39.051.6529611
Fax: +39.051.775884
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